Sales Policy for Axasopic
Effective Date: January 4, 2025
At Axasopic, we are committed to providing high-quality gourmet food products and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions under which products are sold to our customers. Please take a moment to review the policy before making a purchase.
1. Product Availability
- In Stock: All products available for purchase on our website are in stock unless otherwise stated. We make every effort to ensure our inventory is up to date.
- Out of Stock: If an item you wish to purchase is out of stock, we will notify you through email and provide options for backorders, similar products, or refunds.
2. Pricing
- Product Prices: Prices for all products on our website are listed in U.S. dollars. We strive to keep our pricing accurate, but we reserve the right to change prices without prior notice.
- Sales Tax: Sales tax will be applied to orders based on your shipping address, in accordance with applicable local and state tax laws. This will be calculated and displayed during checkout.
- Discounts and Promotions: We may offer discounts, promotions, or special offers at our discretion. These discounts will be applied at checkout and may be subject to specific terms and conditions.
3. Order Confirmation
- Order Receipt: Once you place an order, you will receive an order confirmation email, confirming the details of your purchase, including the product(s) ordered, price, and shipping information.
- Processing and Shipping: After the order is confirmed, it will be processed and shipped according to the selected shipping method. You will receive an email with tracking information once your order is on its way.
4. Payment
- Accepted Payment Methods: We accept a variety of payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other payment methods available at checkout
- Payment Authorization: Payment will be authorized at the time of purchase. If payment cannot be processed, your order will not be completed.
5. Shipping
- Shipping Methods: We offer various shipping options, including standard, expedited, and priority shipping, depending on your location. Shipping fees will be calculated at checkout based on your order and shipping address.
- Shipping Locations: We currently ship to U.S. addresses only. International shipping is not available at this time.
- Delivery Time: Delivery times are estimates and can vary depending on shipping carrier availability, holidays, and other factors. We strive to deliver all orders in a timely manner, but cannot guarantee exact delivery dates.
6. Cancellations and Modifications
- Before Shipment: If you need to cancel or modify your order before it is shipped, please contact us immediately at info@axasopic.com. We will do our best to accommodate any changes.
- After Shipment: Once an order has been shipped, it cannot be canceled or modified. If you are not satisfied with the product, please refer to our Refund and Returns Policy for assistance.
7. Return and Refunds
- Returns: We accept returns within 30 days of receiving your order, provided the items are in their original, unused condition. To initiate a return, please refer to our Refund and Returns Policy.
- Refunds: Refunds will be issued to the original payment method after we receive and inspect the returned items. Please note that shipping fees are non-refundable unless the return is due to our error.
8. Customer Support
If you have any questions regarding our Sales Policy or need assistance with your order, our customer service team is here to help. You can reach us by:
- Email: info@axasopic.com
- Phone: (909) 596-1150
- Website: https://axasopic.com
- Address: 2956 Gayridge St, Pomona, California, United States
By placing an order on Axasopic, you agree to the terms and conditions set forth in this Sales Policy. We are committed to providing you with a smooth and enjoyable shopping experience for all your gourmet food needs. Thank you for choosing Axasopic!