Payment Policy for Axasopic
Effective Date: January 4, 2025
At Axasopic, we strive to offer a secure, convenient, and seamless payment experience for all our customers. Our Payment Policy explains the accepted payment methods, processing, and related terms. Please read this policy carefully before making a purchase.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed on our website:
Credit/Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
PayPal:
- PayPal account payments are accepted for your convenience and security.
Other Methods: We may offer additional payment options during checkout based on your location and the method you choose (e.g., Apple Pay, Google Pay).
2. Payment Authorization
- When you make a purchase, we authorize your payment method for the full order amount at the time the order is placed.
- Your payment will only be processed once the order is confirmed and ready for shipment.
- If there are any issues with processing your payment (such as insufficient funds or an expired card), your order may be delayed or canceled.
3. Order Total and Currency
- All prices on our website are displayed in U.S. dollars (USD).
- Your total order cost will include the price of the items, applicable taxes, and shipping fees (if applicable).
- Sales Tax: Sales tax will be calculated and applied to your order based on the shipping address, in accordance with applicable local and state tax laws. This tax will be clearly displayed during checkout.
4. Payment Processing
- Payments are processed securely through our trusted third-party payment processors. Your financial data is protected with industry-standard encryption.
- Axasopic does not store sensitive payment details, such as credit card numbers. All payment transactions are processed through a secure payment gateway.
5. Order Confirmation
- After placing an order, you will receive an order confirmation email containing details of your purchase, including items ordered, price, taxes, shipping costs, and payment method.
- Please review this confirmation carefully. If you believe any information is incorrect, contact us immediately at info@axasopic.com.
6. Cancellations and Modifications
- Once your payment is successfully processed and the order is confirmed, we cannot modify or cancel the order. If you need to make changes to your order, please contact us as soon as possible, and we will assist you as best as we can before the order is shipped.
- If you cancel your order after payment has been processed, you may need to follow our Refund and Returns Policy for a full or partial refund.
7. Fraud Prevention
- Axasopic reserves the right to refuse or cancel any order if we suspect fraudulent activity or if your payment details are not verifiable.
- We may request additional information to verify the legitimacy of a payment. This may include proof of identity, address, or confirmation of the payment method used.
8. Refunds
- If a refund is necessary (due to a return or cancellation), the amount will be refunded to the original payment method used at checkout.
- Refunds are processed according to our Refund and Returns Policy and may take 5-10 business days to appear on your account, depending on the payment method.
9. Payment Disputes
- In the event of a payment dispute (e.g., chargeback), Axasopic reserves the right to investigate and take appropriate action. You are encouraged to resolve any issues directly with us before initiating a chargeback.
- If a dispute is filed, we will work to resolve it promptly, but if the dispute is determined to be fraudulent, we may take legal action to recover the costs.
10. Contact Information
If you have any questions or concerns regarding our Payment Policy, please contact us:
- Email: info@axasopic.com
- Phone: (909) 596-1150
- Website: https://axasopic.com
- Address: 2956 Gayridge St, Pomona, California, United States
By making a purchase on Axasopic, you agree to the terms outlined in this Payment Policy. We are committed to providing a secure and efficient payment experience for all our customers. Thank you for shopping with Axasopic!